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Innovation Delivery and Performance

Our Mission

Our department’s motto, “Be a catalyst for change,” guides our mission in Innovation Delivery and Performance. We drive transformation within city government by responding to citizens' needs and empowering our teams to innovate with data-informed solutions, ensuring impactful and meaningful progress.

Our Vision

The City has a deep team culture where all city departments collaborate effectively to proactively resolve issues to meet the ever changing needs of the city.

About Us

At the Department of Innovation Delivery and Performance (IDP), we serve those who serve Chattanooga. The department works as an internal support organization for the city as a whole, working to empower city employees with innovative, customer focused and data informed approaches. We are a small but mighty group of dedicated public servants who seek to be catalysts for change each and every day.

Some of our programs include the following: 

  • Chattanooga Improves
  • Innovation Lab
  • Innovation Ideas / Fund
  • ChattaData Open Data Portal
  • Internal Citywide ChattaData Data Portal
  • City Data Academy
  • 311 Service Center
  • City Chatbot
  • AI for Good Working Group

Innovation Delivery & Performance Divisions

311 Service Center

Your one call to city hall to help you navigate the city and its services

Office of Performance Management and Open Data

The city’s internal data science and transparency team

Responsibilities

  • To be a catalyst for change within the city of Chattanooga
  • To be responsible for supporting a culture of data informed decision making
  • To have creative and innovative approaches 
  • To excel in customer service

Leadership

TM
Tim Moreland
Department Administrator

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Contact Us

Address
1100 Market St, Suite 300
Chattanooga,TN 37402
Call
(423) 643-7827 (423) 643-7827

Hours of Operation

monday - friday
8:30 a.m. - 4:30 p.m.