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Office of Performance Management and Open Data

Our Mission

The Office of Performance Management and Open Data (OPMOD) exists to catalyze citizen-focused and data driven solutions that improve the efficiency and effectiveness of City’s delivery of services.

Our Vision

All city departments can access, analyze and understand their data.

All Chattanoogans can find relevant metrics and public data about their city and neighborhood.  Chattanoogans are empowered to collect data about their community and share this with their city.

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ChattaData logo featuring a stylized bridge and company name.

About Us

We are a small team of data-driven individuals dedicated to bettering the City of Chattanooga. Recognizing the power of data in today's world, our goal is to help the City maximize its vast data resources for the benefit of its constituents. 

To achieve our mission, we employ several methodologies:

  • Our training programs target front-line employees, ensuring that data utilization is widespread and not confined to our office alone
  • Promoting data-driven decision-making through departmental performance measures, which departments submit annually along with their funding requests. These initiatives are designed to drive change and enhance the use of data-driven tools throughout the City government
  • Engaging the local community through presentations and supporting community data gathering events

We offer the following services to the city departments:

  • Data Analysis: work with you to identify impact and trends in data
  • Data Cleaning & Processing: geocoding, merging datasets
  • Data Consulting: work with you to develop meaningful metrics
  • Data Feeds: set up real-time data feeds
  • Data Navigation: help navigate the city data ecosystem
  • Data Pipelining: Extract, Transform, Load (ETL)
  • Data Publishing: Share datasets with other departments or the public via ChattaData
  • Data Warehousing: store data in a warehouse ready for business intelligence analysis
  • Data Apps and Services: building custom web pages, web maps, notification systems
  • Program Evaluation: evaluate the impact of your services 
  • Training & Capacity Building: Data Academy, Hands-On Workshops

OPMOD maintains several open-source tools for working with open data:

  • pbsc: a high-level API client for Public Bike System Company data services.  The city uses this tool to export data about Bike Chattanooga trips.
  • socrata-dump: a CLI tool for dumping data and metadata about all datasets in a Socrata instance, like chattadata.org.  OPMOD uses this tool to backup our datasets
  • uuid:a web app for easily generating a UUID using your modern web browser’s crypto module

OPMOD also uses several open-source tools:

  • gdal: Geospatial Data Abstraction Library
  • csvkit: a CLI for working with CSVs

Responsibilities

  • Routinely monitor the city's data website (chattadata.org) to maintain accuracy and transparency
  • Ensure that data continues to flow to the public.  This includes building data pipelines and manually processing data when city systems are migrated
  • Assist departments with answering thorny data questions, like “why did this metric change between X and Y dates”
  • Manage collection of metrics for the Comprehensive Annual Budget Report
  • Manage overall collection of metrics for City-funded non-profit agencies
  • Assist Chattanoogans with finding city data 

Division Goals

  • Solidify the City's data practices & standards
  • Engage and develop the City's data community of practice

Leadership

DD
Daniel Dufour
Director

Resources

FAQs

How do I find data about my neighborhood?

You can start by searching https://www.chattadata.org/.  If you can’t find the dataset, please feel free to submit a dataset suggestion here or email us at opendata@chattanooga.gov and we’d be happy to point you in the right direction.  If the dataset doesn’t exist, we’ll evaluate if we can create it.

How do I request a police report?

Requesting police reports is handled through the Open Records portal, which you can find at https://chattanooga.gov/openrecords.

How can I find code violation data about properties?

The City of Chattanooga releases some code enforcement datasets.  You can search chattadata.org for “Code Enforcement” or go here: https://www.chattadata.org/browse?q=code%20enforcement&sortBy=relevance

If you want more information than what exists in these datasets, you’ll have to submit an open records request here: https://chattanooga.gov/openrecords.

Leave Us A Message

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Contact Us

Address
1100 Market St, Suite 300
Chattanooga,TN 37402
Call
(423) 643-6333 (423) 643-6333

Hours of Operation

Monday - Friday
8:30 a.m. - 4:30 p.m.