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Operations

Our Mission

Provide effective and reliable wastewater services through expertise and trusted professionalism. We are dedicated to expanding a healthy, moral, and safe environment for our customers and teammates.

Our Vision

As experts in the wastewater industry, we will continue to lead in sustainable wastewater and energy management best practices. Our commitment to continuous improvement will bolster a reputation of excellence on environmental compliance, fiscal responsibility, and safety amongst our teammates and throughout the community.
 

Division Structure

  • Solids Operations
  • Liquids Operations
  • Pump Station Operations
     

Responsibilities

The Operations Division is responsible for the solids, liquids, and pump station operations. They control the rates of flow that are enter and exit the Wastewater Plant. These include providing service to 400,000 customers.

FY25 Goals

  • Cybersecurity program improvement
  • Housekeeping stations & accountability
  • Develop tracking system for all Discharge Permits
  • Bleach system process optimization plan
  • Establish guided timeline for Plant Operators
  • Build career ladder for plant operators

Leadership

J
Jacob McCrary
Director of Operations
J
Jimmy Watts
Plant Manager

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Contact Us

Control Room
(423) 643-7424 (423) 643-7424