Sewer Fees

Once you register for an online account, you can set up automatic payments to be deducted from your credit card, debit card, or bank account. Other payment methods include by mail, in person, or over the phone at (844) 898-3672.

Pay Sewer
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How To Pay

Pay Online

If you do not have an online account, you may pay your bill online as a guest. Please enter your account number and check out as a guest to process your payment.

Prior to creating a new online account, you will need to obtain your new billing ID number. This number will be located on your next billing statement. When you receive that bill, create a new profile with a username and password.

If you are unable to make a payment using your customer ID number, please contact (423)-643-6311 for assistance.

Pay Sewer
Pay Sewer

Pay By Mail

Pay by Mail: Please mail all check payments, payable to City of Chattanooga, to
        
        PO Box 591
        Chattanooga, TN
        37401-0591
 
Please do not mail cash.
 
Federal Express, UPS, and USPS Priority Mail: Please address all priority and overnight mail to 
        
        City of Chattanooga Wastewater Department
        1250 Market ST, STE 1008
        Chattanooga, TN 
        37402-2713
        (833) 237-8064

Pay By Automated Phone

Make a payment 24 hours a day with our automated phone system at 1-844-898-3672.

Pay In Person

Please visit the Sewer Payment Center (located in the Development Resource Center) at 1250 Market Street, Suite 1008, in downtown Chattanooga from 8:00 am to 4:30 pm Monday through Friday OR, only if your account is not past due, at any area First Horizon Bank. Walmart, cash advance facilities and convenience stores are NOT authorized sewer payment locations.

Questions or Requests?

Please call 311 or email 311@chattanooga.gov