RT @MayorTimKelly: Missed our last newsletter? No worries, you can read it at https://t.co/R1hAE0zjkc! Stay up to date with what's happeni…

View Our
Facebook Page!

Report Fraud, Waste,
and Abuse

Online Services Payments, GIS Maps, Tax Information
Contact Department contacts, Reports and Requests

Innovation Delivery and Performance


MISSION

To grow a culture of innovation that delivers value to Chattanoogans based on direct feedback and data-driven insight.


VISION

All City employees are continuously innovating and improving services for Chattanoogans. The Department of Innovation Delivery & Performance is comprised of the following divisions:

 

The 311 Service Center: Chattanooga’s One Call for City Hall - simplifies citizen access to government by providing a single point of contact for all City services.

The Office of Performance Management and Open Data (OPMOD): Seeks to push the City of Chattanooga internally to maximize the immense amounts of data it has to the benefit of its citizens.

The Office of Innovation: Implements a continuous improvement framework that drives meaningful change in City government to ensure progress is being made as a whole towards accomplishing the ONE CHATTANOOGA vision.

 

Innovation Delivery and Performance
101 E. 11th Street (map)
Chattanooga, TN 37402

311 Service Center
Email: 311@chattanooga.gov

Office of Performance Management and Open Data
Email: opendata@chattanooga.gov

Office of Innovation
Email: Innovation@chattanooga.gov

Chatt311

ChattaData

ChattanoogaImproves