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Public Works

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The City of Chattanooga has recently updated the sewer billing system. If you do not have an online account, you may pay your bill online as a guest. Please enter your account number and check out as a guest to process your payment.


Prior to creating a new online account, you will need to obtain your new billing ID number. This number will be located on your next billing statement. When you receive that bill, create a new profile with a username and password.


Please note that you can also make a payment with our automated phone system at 1-844-898-3672.


If you are unable to make a payment using your customer ID number, please contact 1-833-237-8064 for assistance. Any other needs or requests should be directed to 311.


Thank you for your patience as we work through this transition!

Pay Sewer Fees


The Department of Public Works delivers a variety of services that Chattanooga's citizens rely on daily including; the City's infrastructure-its design, construction and maintenance; the interceptor sewer system and wastewater treatment facility; the storm water system and water quality; the collection and disposal of garbage, brush, recycling, and household hazardous waste; parks maintenance, programming and operations.

Chattanooga's Department of Public Works is Accredited by the American Public Works Association (APWA). Accredited in 2016, Chattanooga became the first public works department to receive full accreditation in the State of Tennessee. This means that the agency has proven that policies and procedures are developed and implemented to effectively and efficiently serve the public's need

Serve people with integrity and improve the infrastructure and environment through excellence.

Bill Payne, Interim Administrator
1250 Market Street
Chattanooga TN 37402 (map)
(423) 643-6311  


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Photo by Phillip Stevens and Matt Lea