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Chattanooga Department of Transportation Mission:

The Transportation Department aims to make efficient transportation viable for all commuters – cyclists, pedestrians, transit users and motorists while enhancing multi-use public spaces for all people.

Our role:

The Transportation Department's fundamental role is to apply a comprehensive approach to our transportation network with consideration of how transportation needs impact our community's priorities as a whole, from public safety to economic and community development. A major component of the department strategy is the planning and development of our city's infrastructure. The department stewards the right process for the city to ensure that we take into account the technical aspects of road maintenance and public safety in addition to priorities like stronger neighborhoods, a growing economy and safer streets. We emphasize doing so in a way that is open and transparent, while providing our citizens with the most effective services at the best value.

What we do:

We assist in long term strategies for efficient and effective design, construction, and maintenance of our transportation infrastructure, including planning and design for new projects, repair and improvement projects, and collaboration with the Public Works Department on implementation of improvements to our transportation system.

We are the city's liaison to CARTA, the Transportation Planning Organization, the Chattanooga Airport, and others pivotal to the success of a comprehensive transportation system.


Complete Streets
The Complete Streets Division designs and implements multi-modal transportation projects and reviews private development for safety, accessibility, and connectivity. From new sidewalks to major street design, the Complete Streets Division helps make safe, efficient transportation options and creates great streets for everyone.

The Operations Division oversees the day-to-day operation of our multi-modal transportation network. The Operations Division manages events in public spaces, oversees our asset management program, and installs and maintains traffic signs, pavement markings, guardrails, speed humps, and other traffic management devices. Request new or report problems with existing traffic control devices by calling 311, (423) 643-6311, or by visiting

Smart City
The Smart City Division plans for and develops new technology - autonomous vehicles, mobility as a service, and more - that will transform the future of transportation in Chattanooga. The division also manages street lights, traffic signals, and data about our streets to keep us safe and moving efficiently.

COVID-19 Updates

City services at the Development Resource Center are currently open to the public. The Chattanooga Department of Transportation office is staffed on a limited basis. A list of city services and how to access them can be found here.

CDOT has tried to answer many Frequently Asked Questions below. Please continue to check our website for updates on deadlines, meetings and other activities. Additionally, CDOT construction projects will continue. Please check our Transportation Project Updates for more details.

Staff may be reached at (423) 643-5950. If no one is able to answer at that time, voicemails that are left for this number will be sent to and addressed by the appropriate staff member. Please note that response may be slower at this time. 

Find out more from the Hamilton County Health Department and the City's Connect Page.

Complete Streets

  • Design
  • Development Review
  • Project Management
    • In person meetings or inspections will occur as needed and with proper safety protocols.
  • Paving
    • All paving work will continue.
    • Any paving requests can be submitted through the 311 portal.
  • Temporary Use & Abandonment Requests
    • Please submit Temporary Use Permits & Abandonment Requests to
    • Payments can be made by check or credit card. Credit Card payments can be made over the phone at 423-643-5950, and checks should be mailed to 1250 Market St. Suite 3030 Chattanooga TN 37415.

Traffic Operations

  • Work Zone Permits
  • Special Event Permits
    • The City of Chattanooga is limiting events that can happen at this time.
    • Permits for future events will be processed by staff.
    • Please submit Special Event Permits to
  • Pavement Markings
    • All pavement marking work will continue.
    • For issues regarding pavement markings please utilize the 311 portal.
  • Signs
    • Signs will continue to be installed and repaired.
    • To report a fallen sign please utilize the 311 portal.
    • Sign crews are available Monday – Friday 7:30 a.m. until 3:30 p.m. After hours and weekend emergency sign knock downs will be handled by City Wide Services Emergency Department.

Smart Cities

  • Traffic Signals
    • Traffic signal repair and maintenance will continue.
    • To report a signal malfunction please utilize the 311 portal.
  • Traffic Studies & Counts
    • Traffic studies and counts may be limited during this time.


  • Veterans Bridge Flag Initiative
    • Flags will not be dispersed until further notice.
    • Flag payments may be still mailed to 1010 E. 11th Street, Chattanooga, TN 37403.
  • Public Engagement
    • Public engagement events are limited at this time.
    • For questions about rescheduling events please call the CDOT office at 423-643-5950
  • Recurring Meetings
    • Most meetings will not occur in person during this time, but staff will be available for discussions by phone

Development Resource Center
1250 Market Street, Suite 3030 (map)
Chattanooga, TN 37402
Office Hours: 8 am to 4:30 pm
Phone: (423) 643-5950

Request new or report problems with existing traffic control devices by calling 311, (423) 643-6311, or by visiting

Serve people with integrity and improve the infrastructure and environment through excellence.

Bill Payne, Administrator
1250 Market Street
Chattanooga TN 37402 (map)
(423) 643-6311  


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