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Human Resources FAQs


Scroll down for Fire and Police applicant information

What are your office hours and where are you located?

Our office hours are 8:00 a.m. to 4:30 p.m., Monday through Friday, and we are located at 101 E. 11th Street, Suite 201. We are on the second floor of City Hall.

I currently live in Georgia.  Can I apply for jobs with the City, and if hired, can I live in Georgia since I'm so close to the state border?

You do not have to be a Tennessee resident to apply for a job, but you must be a Tennessee resident on your first day of work if hired. This is a provision of the City's charter and is not negotiable.

Will you accept just my resume or must I complete an application?

A completed application is required for most positions to formally apply for a job. The additional information provided by an application is needed to verify your employment history and qualifications.

What do you mean by "closing date?"

The closing date is the last day we will accept applications for a specific position. Applications received after that date will not be considered for the position.

I saw a job I wanted to apply for, but it is listed under "Internal Openings" and I don't work for the City.  Can I apply for it?

No, this job is only offered to current City employees. The City encourages its employees to apply for promotional opportunities so that they may have a lifelong career with the City. However, sometimes an internal candidate cannot be found, so the job might be reposted to the general public if that happens.

I applied for a job with the City three months ago.  Can I use that application to apply for another job?

No. We require a separate application for each position. However, with our new applicant tracking system, you can store your application information and apply for new positions by sending your stored information.

What is the basic hiring process?

Our staff reviews applications and evaluates candidates against the minimum qualifications. After review, we then refer the top candidates to the department for interviews. If a selection is made, the Human Resources Business Partner (HRBP) assigned to the department will make the official job offer to the candidate chosen. HR then notifies candidates not selected that the position has closed.

I have applied for a job.  How can I find out what is happening with my application?

You can view your application status:

  1. Navigate to the City of Chattanooga Career Center 
  2. Access your profile by clicking on the person icon 
  3. Confirm your identity with the email address used when you applied
  4. Once your identity is confirmed, you will be able to manage your profile or view your application status.

You may also contact the Human Resources Department by emailing recruit@chattanooga.gov or calling 423.643.7200 during our business hours to inquire about your application and receive an update on how the job is progressing.   

A salary range is displayed on the job announcement.  If I am selected, does this mean I will be paid at the maximum rate?

No. Employees are hired at the minimum rate unless otherwise authorized -- if your qualifications exceed the basic requirements or in other special circumstances. The salary range is listed to show the current range of future increases available to this position. Salary ranges are reviewed annually, however, so the rates posted may increase at budget time subject to funding availability.

I am a Vietnam era veteran.  Do I get any extra veteran's points in the selection process?

No. We do not use veteran's points in our selection process.

For Firefighter and Police Officer Applicants:

Are there any additional documents I must submit with my application?

Yes, we require copies of the following documents: birth certificate, driver's license, DD214 (for applicants with military experience), and high school diploma or GED.

Does the Fire Department have a lateral entry program?

No, not at this time.

What does the background investigation consist of?

Test scores, preliminary interview results, polygraph exam, reference contacts, past employer contacts, credit history check, school verifications, military records check (if applicable), and neighborhood interviews.

Is a physical examination required?

A comprehensive medical exam, a 2-phase psychological evaluation, and a final interview are conducted after a job offer has been extended with the stipulation that the applicant must pass these three phases to be hired.

How long is the police academy?

20 weeks. Upon graduating from the academy, you will go through a three (3) months field training program.

How long is the fire academy?

Six months.

Human Resources
2nd Floor City Hall
101 E. 11th Street (map)
Chattanooga, TN 37402

Phone (423) 643-7200
Fax (423) 643-7226
Inquiry: webHR@chattanooga.gov
Recruiting: recruit@chattanooga.gov

Wellness & Safety Division
620 E. 11th Street (map)
Chattanooga, TN 37403

Phone (423) 643-6441
Email: safetyhr@chattanooga.gov

Employee Benefits
3rd Floor City Hall Annex
100 E. 11th Street (map)
Chattanooga, TN 37402

Phone (423) 643-7220
Email: benefits@chattanooga.gov

 

Photo by Mike Williams