Billing questions should be directed to 311.
Regarding Sewer Credits
(423) 643-7400 (Industrial/Commercial Only)
Regarding Water Bill
TAWC 866-736-6420
Hixson Utility (423) 877-3513
Regarding New Industry Location
Pretreatment Supervisor (423) 643-7400
To report leaky manholes, sewer leakage, or other sewer complaints, call 311 or for cell phones (423) 643-6311.
Regarding Sewer Location
(423) 643-7400
Regarding Sewer Taps
(423) 643-7400
Should you have a problem with your sewer line, call 311 before you call a plumber. There could be a problem with the main line and this could save you a plumbing bill.
Swimming pool credits are no longer issued per Ordinance 11884.