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311 IconAll City Code violation complaints are entered through the 311 Call Center. This system gives us a Service Request number and specific timelines to respond to that request. You should be issued this Service Request number when you file a complaint so that you can follow up at any time.

If you wish to file a complaint about a property you feel does not meet the minimum standards simply fill out the form at If you have any questions or comments send an email to

Community Development Department

New Office Location!

6098 Debra Road
Chattanooga, TN. 37411(map)
(423) 643-7300

Photo by Phillip Stevens and Matt Lea